Budget & Administrative Assistant, Office of Student Involvement — George Mason University
- Front‑line representative handling 100+ weekly inquiries via phone, email, and in person; ensured clear guidance for students, vendors, and staff.
- Supported Mason Day, Homecoming, and International Week; coordinated logistics and outreach for student organizations.
- Assisted 400+ student orgs with financial/event requests; created step‑by‑step handbook for smoother processes.
- Resolved escalations (tax exemptions, delayed orders, account errors) and followed through with consistent updates.
- Recognized for empathetic customer service and organized operations.
Marketing & Outreach Coordinator, The Empirical Network (GMU RSO)
- Founded/managed a networking‑focused RSO; led tabling, kiosking, email campaigns, and direct engagement.
- Designed marketing assets and coordinated digital campaigns to keep branding consistent.
- Planned events (logistics, supplies, promotions) and trained team members on professional outreach.
Marketing & Client Engagement Intern, Gul Engineering PLLC
- Provided administrative support (phones, scheduling, files, proposal reviews).
- Improved website and social posts; created content to increase visibility with potential clients.
- Supported small outreach efforts to attract new customers; adapted quickly in a small‑business setting.
Online Math Tutor, EduTutorVA
- Tutored 4th–5th grade students on Littera; aligned lessons with Virginia SOL standards.
- Developed personalized plans; supported homework and concept reinforcement in focused 30‑minute sessions.